Tuesday, 28 June 2011

Pizza Express new IPhone app

Pizza Express have a new IPhone app which allows you to book a table, check menus and even pay for your meal using your phone.  The one thing that is missing is information on ingredients.  It seems a real shame they haven't added either a full set of symbols next to each menu item, a searchable menu (eg show all gf) or at least a copy of their allergen table which shows which things contain dairy, nuts, gluten etc.  I wrote to them to suggest this should be added  Here is their response:

Dear Lois

Thank you so much for your email about nutritional information.

I have passed on your suggestion to our app development team who are
constantly reviewing any changes that can be made; they are grateful for
any feedback.

Once again thank you for taking the time to contact us.


Regards

Chelsey Horton-Fairbrass
Customer Experience Team



So, no idea if this will have an impact, but it would certainly be a useful tool, and perhaps encourage other restaurants to do the same.  

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